FAQs
What are some benefits of the otoscope?
With the Mobi Connect Otoscope, users can view and send images/video taken at extremely close distances. Typically, otoscopes are used by doctors to observe a patients inner ear, throat, or nose.* With the Mobi Otoscope, its medical grade accuracy gives users an ability to take a closer look at themselves or their loved ones.
Photos and videos are instantly downloaded to your smartphone, and are sharable right within the Mobi Smart app.
*Of course, we do not guarantee users will be able to diagnose through the use of this product; please speak with a competent medical professional regarding diagnosing.
Can this be used on adults and children?
Yes
Is Wi-Fi required to use the device?
Wi-Fi is required only for setup
The otoscope is usable without Wi-Fi through AP mode
Does the otoscope have a warranty?
The Smart Wi-Fi Otoscope has a 90-Day warranty
What App does the Otoscope pair to?
The Otoscope is used with our newest app, the MOBI Smart app
Is this device compatible with 5G Wi-Fi?
No, but a majority of 5G routers provide a 2.4 GHz band as well, which is what the Mobi Smart Otoscope requires.
What are some of the key features of the Otoscope?
The Otoscope has an advanced lens optics that uses 6 ultra-bright LEDs for clarity
The gyroscope stabilizes the image so that you can adjust the angle of the instrument without losing a flat image.
The Mobi Smart Otoscope offers direct messaging of media to others directly within the app.
With a wireless otoscope, users easily can get a closeup view without the need for bulky equipment.
Do the speculum tips/covers come off easily?
Yes, a groove ensures the cover is stabilized while using the camera, and not being too tight for ease of removal.
Is this compatible with my Windows 10 computer?
Currently, live viewing of the Mobi Smart Otoscope is only viewable on a monitor through a software that mirrors a phone onto a PC monitor.* *We do not currently approve of any third party apps which accomplish this.
How do I view the content that is recorded?
Via the MOBI Smart App which allows you to view, snapshot, and send the media recorded
Does the Otoscope have to be plugged in to use?
No, it is designed with a long-lasting rechargeable battery, and connects via Wi-Fi to a smartphone
How long does it take to charge?
Approximately one hour. The battery indicator light will flash when it's charging and turn solid when it's full
Does the Otoscope just come with 1 speculum cover?
No, 3 speculum covers are provided with the otoscope
Where is the Mobi Smart Otoscope made?
It's made in China
What is the warranty on the Smart Wi-Fi Otoscope?
The Smart Wi-Fi Otoscope has a 90-Day warranty
How do I clean the speculum covers?
We recommend an alcohol swap for cleaning
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